Payment Method
Privacy Policy
Handling of Personal Information.
Personal information provided to SUNRA via the “Contact Us” “Email Sign Up””Product Inquiry”will be used to respond to inquiries and after-sales service and not to be used for other purposes.
Payment Method
The payment method is communicated by both parties, through bank account for settlement by TT, L/C and other payment methods.
Return Policy
The receipt or invoice of original purchase shall be provided and the product warranty period starts from the date mentioned on the original purchase.
If any product problem occurs during the warranty period, and is caused by defective workmanship or material after SUNRA quality inspection,SUNRA will repair or replace it.
If you need to apply for a return refund, please contact SUNRA after-sales service: jessica@sunrafashion.com The return address and return postage are negotiated by both parties.
Shipping Policy
Delivery time：Natural day Shipping is valid for Global market, Freight and Customs duty is borne by the buyer.Processing time: within 30 days.Normal Shipping time: 15-60 days,depends on the distance.
Since our goods are different according to the actual customized quantity, so the specific freight needs to be negotiated according to the actual order.
If you have any questions about the delivery time or to coordinate the shipping method, you can contact us for communication.
Email address: jessica@sunrafashion.com
